Modern business innovation requires IT to stay current with the latest “systems of engagement”. Today, this means delivering “apps”, integrated with “systems of record” (ERP, legacy, traditional), to employees, customers and prospects; taking advantage of mobile, social and cloud capabilities and whatever comes next. The nature of these disruptive technologies is that delivery must be more dynamic than maintenance of traditional applications, requiring continuous improvements and changes, in order to take advantage of evolving capabilities and market shifts.
Some solution examples:
- Online Customer Service automation
- Deliver mobile apps
- Enterprise Content Management
- Advanced and Predictive Analytics