Secure, reliable, optimized and available IT.

Every business is powered by IT. Trust the management of your IT to a well resourced, dedicated, compliant, expert provider whose success is aligned with yours.

MANAGED SOLUTIONS FOR
End-User Device & Infrastructure

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IBM iSeries / IBM i Cloud Hosting
Cloud

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Security
IBM iSeries / IBM i Cloud Recovery
Disaster Recovery
IBM iSeries / IBM i Cloud Backup
Backup

For starters...

Managed Services are solutions that enable businesses to outsource IT functions as opposed to managing in-house. Under this scalable model, Able One gives you the flexibility to move part or all of your IT operations to a dedicated IT provider - you decide.  

  • Support from specialists not generalists: In-house IT resources for small businesses need to wear many hats. But wouldn't you prefer to rely on the equivalent of 1 resource made from the combined expertise of 10 specialists?
  • Access more IT capacity: don't worry about an overloaded IT employee or team when multiple urgent issues arise. We have the capacity to resolve multiple issues simultaneously
  • Stable service and cost: no costs for resource onboarding, training and retention, no service disruption from employee turnover, no key man risk. Receive reliable service for a predictable cost.
  • Stay focused on your business: This benefit is bigger than it seems. Take the risk - security risk, compliance risk, and risk of not keeping up with IT changes - off your plate while ensuring your business is empowered and focused

Our Managed Services

IT that can evolve as quickly as your business

A true extension of your team.

We act as an accountable employee for every client. We are always there to take on any challenge you face as our own to solve. With complete transparency and contractual commitment to SLA’s, you will have peace of mind with our IT support.

— ultimate support
  • 24/7/365 coverage
  • remote and on site support 
  • unlimited requests at any time
  • team of expert IT professionals

Your teams MVP.

We truly acts as a member of your team – but not just any team member, your MVP. Rely on us to deliver unparallelled IT support and value. We are always working for our clients providing reactive support and taking the initiative to provide proactive optimization.

— valuable service
  • experienced, qualified IT specialists
  • both proactive and reactive service
  • new technologies and curated insights delivered to you

Most customized solutions available.

Every client is unique and every solution is unique. With over 30 years of experience, we’re built to offer tailored solutions; we have the partner network, the infrastructure, and the experience to deliver the customized solution that best suits your needs.

— tailored solution
  • an alternative or complement to your in-house team
  • you pick and choose what to outsource
  • solutions available for any vendor, no transition required

Not just managed services.

We offer both Managed and Professional Services. Our Managed Service clients are serviced by both our IT technicians and our expert IT consultants. Have confidence that we can solve any IT challenge that arises and support all of your needs.

— comprehensive partner
  • single partner to rely on for all IT services – including technology procurement, day-to-day support, and project consulting
  • easy access to CIO level consultants anytime

When you choose Able One

step 1: Consultation

An experienced, senior consultant will meet with you to understand your business, current challenges, needs and goals. During these discussions, solution options will be identified and presented.

step 2: Decision

You decide which solutions to pursue and when to move forward with them. Our consultant will be there to advise you, answer any questions, and support you in bridging any communication gaps between the business and IT to ensure complete alignment.

step 3: Onboarding

Able One will lead a formal onboarding process; our Project Delivery Team will confirm all elements of the solution/service, scope and status and will manage communication between all teams during onboarding. Our Onboarding Manager will work with you to ensure all support processes are clearly defined and develop your servicing preferences profile.

Ongoing support

Able One will provide the agreed services in accordance with the agreed servicing preferences. Ongoing recommendations, life cycle management and support of your business and success remains our number one priority. We will also continuously collect your feedback and work to improve our services.

Hear from our clients

— BOTTOM LINE —

Are you worried about keeping up with technology?

We know we can help your business. Let our consultants work with you to review your IT operations, identify your challenges and tailor a solution.